FAQ's

FAQs The Bitz 420

We post to the UK mainland only, including Northern Ireland.

We post with Tracked 24, which is free for orders over £100 or £5 for orders under. We have a 99% success rate but in the rare occassion the parcel does not arrived, we will do one free reship after 10 working days of the parcel not arriving

You do not need to give us your correct name, you can use any name on your order if you prefer to. There are some instances where you would need to give us your correct name like if you need to collect your order from your concierge.

All orders placed and payment cleared before 11am Monday to Friday will be dispatched same day and should arrive the next day. We do not ship on weekends.

The ordering system functions similarly to any other E-Commerce site. Simply add your desired items to the basket and proceed to checkout. During checkout, you’ll be prompted to make payment, which can be completed using cryptocurrency or an Amazon gift card. For detailed instructions on the ordering process, please refer to our ‘How to Order’ page and our ‘How to Buy Cryptocurrency’ page.

We do not offer returns.

Because of the business we are in we cannot explain how on here. But all orders are 10/10 super stealthy, anyone who see’s the package will never know or suspect anything. We pride ourselves in our stealth and the protection of our customers.

Our delivery rate is over 99% but in the small chance it doesn’t get delivered, reach out to us on telegram and we will resolve the situation.

Message us on telegram and we will reply same day

It’s solely the responsibility of the customer to provide the correct shipping details. If you have placed an order and noticed you have made an error – please contact us on telegram immediately to correct it. We do not provide refunds for anyone that has not provided incorrect shipping data.

Because of the nature of our site and that you have to be over 18 to access it if you don’t have unrestricted internet service you may not be able to connect to the site, using a VPN service will bypass this. There are a few free ones you can download. We will also be adding a darknet website soon which is also unrestricted.

Yes! We do not share any of our customers details only registered customers details are saved. Also our servers are held in a separate secure location if there is ever any breach we will destroy the data physically.

Although transaction remains within blockchain history it does not contain any personal data. Also, we frequently change our wallet addresses so there will be no proof that you bough something from us. Also please only transfer to the wallet addresses which are listed at the checkout page.